Client Rights

Within the context of Flowercart services, clients have the right:

1. To be informed of their rights.


2. To provide input, raise concerns or recommend change in the policies and services of Flowercart.


3. To make choices in matters that directly affect his or her work life e.g. employment and education options.  Choices are made in keeping with the safety and rights of others.


4. To be provided with information regarding services and resources available within their community.


5. To access community resources e.g. independent advocates, People First.


6. To grieve decisions made by the personnel of Flowercart.


7. To develop friendships.


8. To take part in meaningful day activities.


9. To work in a clean, safe and least restrictive environment.


10. To be treated with respect and dignity.


11. To be free of mental or physical abuse and sexual harassment.     


12. To have confidentiality maintained with respect to all aspects of the support Flowercart provides.


13. To regular evaluations and ongoing planning which assists him/her in moving towards meeting goals as identified at yearly Individual Planning Meetings.


14. To have input into the establishment of personal goals.


15. To self expression; inclusive of expressing thoughts, feelings, ideas and sexuality. Sexuality is defined as integration of the physical, emotional, intellectual, and social aspects of an individual's personality which expresses maleness or femaleness