Values

In pursuit of its Mission, Flowercart employees strongly adhere to the following values and principles:

Client Centered Approach

• We believe clients/participants come first.
• We listen to clients/participants and value their diverse perspectives, abilities and contributions.
• We engage clients/participants in Individual Planning.
• We provide work opportunities that have real value for clients/participants and the community.

Professionalism

• We are accountable for our actions and decisions.
• We maintain high standards to provide quality services to clients/participants and the community.
• We strive for excellence in the products and services we provide.
• We respect the privacy of individuals and hold some things to be confidential.
• We endeavor to be ethical in all aspects of work.

Respect

• We practice and promote respectful communication with everyone.

Learning

• We listen, learn and change.
• We support personal learning of clients/participants, employees and volunteers.
• We encourage everyone to learn from each other and from mistakes.

Innovation & Leadership

• We foster innovation.
• We support leadership provided by clients/participants, employees and volunteers.
• We try to do what we expect others in the community to do.

Teamwork

• We support a team approach to work.
• We facilitate participation and contributions by all team members.
• We strive to recognize and to utilize team members' strengths and interests.

Community Involvement

• We believe positive community interaction promotes the well being of clients/participants, families and the community as a whole.

Diversity

• We are strengthened by the diversity of views, individuals, experiences, skills and businesses within our organization.

Wellness

• We work to create a safe and healthy environment.
• We support an environment where humor is part of every day.

Beliefs

Developmental Model – accepted 1982

We believe in helping people increase competencies by offering growth challenges one step beyond current abilities. Accepting people as they are, the continuum of abilities can be described as progressive or as lateral.

Principle of Universality – accepted 1994

Preamble

Flowercart is a vocational service with a broad range of options. As of this date there are six; developmental services, vocational services (including Bakery and Used Clothing / Woodworking), Community Employment, Partners In Employment Outreach, and Transition-to-work.
Given the diversity of needs and abilities that are present in the large group of people that we serve, it is unreasonable to expect that all of the people in any one of these six options are best served by staying in one option for all of their work life.

Belief

We believe that as a participant/client and/or his or her support identifies a need that is best met in a different option within Flowercart than the one s/he is presently in, and the participant/client chooses to be involved in the different option, we have the responsibility to assist the him/her in accessing that option which best meets her/his identified need.
Some examples of reasons why a participant/client might consider accessing a different service option for a period of time include:

1. to have access to resources and experiences not available in the part of Flowercart  s/he is presently in
2. to apply skills in other areas in order to enhance his/her work life
3. to challenge self
4. to assess skills and work possibilities in a supported environment